![]() If your PS4 has the correct audio settings but the microphone is still not working, the next good thing that you can do is to see if another simple workaround will help. Select Output to Headphones and select All Audio.įix #5: Try changing the angle of the plug.Select Volume Control (Headphones), and set the level to maximum.Select Adjust Microphone Level and try playing around with the Input Volume and Microphone Level.Go to Output Device and make sure that Headset Connected to Controller is selected.Make sure the Headset Connected to Controller is selected.Go to your PS4 Home Screen and select Settings.Below are the steps that you must do to double check if your PS4 is configured to output sound correctly, and if the microphone sound levels are fine. Making sure that your PS4 has the correct sound settings is also important. Fix #4: Verify sound settings on your PS4 console. If you have no idea what modding is, then simply ignore this suggestion. If you started having audio issues after modding your PS4, then consider reverting to the official PlayStation software and see if that will fix the problem. To do that, you must first ensure that your PS4 runs the latest software version by checking for updates. If you know for a fact that your headset is not the problem, then it’s time that you deal with a possible issue with your console. If the same headset is still not working on the second PS4, computer, or phone, then you save yourself the trouble of finding out the cause of the issue at this point! Fix #3: Check for updates. Try using your headset on another device, preferably on another PS4 and with another controller. Whether you are using the headset that came with your PS4 or a third party one, it’s not a bad idea to see if it’s working or not. Fix #2: Use the headset on another PS4 or device. ![]() After that, plug it back in and check for the problem. To do a full reboot, try shutting down the console normally first, then unplug it from the power source for 30 seconds. Many minor issues with the PS4 are fixed by simply refreshing the system. If none of the things that we suggest here won’t help at all, you may have to replace your headset. Before you dive in, bear in mind that the fixes in this guide are not absolute and may not work in every case. There are several solutions that you can do if your PS4 microphone is not working. How to fix a PS4 microphone that’s not working? You should revert the software back to its official version so you can use the PSN party chat features. If you’re having an issue with voice chat in your games and you have a modded console, this may be the reason for your problem. Keep in mind that PS4 that runs on modified or unofficial software may not be allowed on PlayStation Network. Make sure that you check for updates before doing your troubleshooting. If you don’t regularly install software updates to your PS4, its network capability may not work as intended. If you have no idea what port forwarding is or how to go about doing it, we highly recommend that you get help from your Internet Service Provider or router manufacturer. To change the NAT type on your console, you’ll have to go into your router settings and do the rest of port forwarding procedure. If your PS4 NAT type is set to Strict type, one of the side effects that you may experience is limited party chat options such as inability to engage in voice chat. If your headset is actually working but you can’t seem to talk to your friends in a party chat (but you can head them), it’s possible that the issue is related to the security of your network, specifically the NAT type on your PS4. Any of these things may suggest that you have an issue with the headset itself and not with the controller or the console. If you are using a headset with microphone boom, try to check if something is out of place or loose. When checking the controller audio port, make sure that you factor in dirt or foreign objects that may have accumulated there. Is something loose? Is the cable torn or broken? How about the audio port in the controller? Try to do a quick scan on the headset itself to see if there’s an obvious sign of damage. In fact, one of the easiest components to get damaged in a PS4 is the headset and its associated hardware like the ports, plug, or cable. If your PS4 headset was working fine before, it’s possible that you may be dealing with a bad hardware now. You’ll need to do a few checks like changing the mic level or the mic gain settings. If it’s your first time to use a mic when playing, it’s possible that your PS4 audio settings may not be configured properly. One of the most common reasons why a new PS4 user may encounter audio problems using their PS4 headset or microphone is incorrect sound settings.
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